SECURITY & PRIVACY
We understand that your privacy is important and we will treat any personal information you provide to us as confidential and this will only be used and recorded in accordance with the Data Protection Act 1998. We promise to look after your personal information and we will not sell any information about you to any other party.
PERSONAL INFORMATION
We will only collect information about you if you willingly provide it. In order to do any of the following, you will need to provide us with certain details:
Place an order;
Sign up for emails;
Enter prize draws/competitions;
Take part in a survey (in this instance your details will be passed to a third party for research purposes); or
Provide feedback to us.
The details you provide may include your name, email address, product selections, delivery address, telephone number, credit or debit card number, the card's expiry date and billing address. We will keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us.
When you use this website, we may collect, store and use the following kinds of data:
Information about your PC and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of pages viewed to administer the website and improve the website and our services to you.
Information relating to any transactions carried out between you and Archant Ltd on or in relation to this website, including information relating to any purchases you make of our goods and/or services. We will use information to fulfill any order and to communicate with you when necessary. If you provide us with your debit or credit card details, we will record them so that you can save time and use them when you next order with us.
Information that you provide to us for the purpose of registering with us and allowing us to send you email notifications and/or promotional information.
Information that you provide to us for the purpose of signing up for our email newsletters.
Personal data submitted to us will be used for the purposes specified in this section or as found elsewhere in the relevant parts of the website. We may use your personal information to:
Administer the website.
Improve your browsing experience by developing and improving the design and layout of the website, through the monitoring of your usage.
Process your orders; and
Provide you with information such as news regarding the website, new services and special offers or promotions that may be of interest to you via email, post or by mobile phone (also see Keeping in touch with you).
DATA PROTECTION
Archant Ltd uses the latest in Secure Server Technology (SSL - 128bit encryption) to ensure that all of your personal and transactional information is protected to the highest standards. We never make your personal details available to companies outside Archant Ltd for marketing purposes, although our representatives and appointed agents and business partners may hold your data so that your details and/or order can be processed and/or account maintained. We will comply with the standard, procedures and requirements as laid down in the Data Protection Acts 1984 and 1998 and to ensure that your personal data is kept secure and processed as required by the various laws in force from time-to-time.
COOKIES
When you enter this website, we will use cookies. Cookies are tiny text files that identify your computer to our server. These cookies in no way allow us access to your computer and do not store any details relating to you or your credit cards. They are used to record the areas of the site that you have visited and for how long, which provides us with useful usage information that helps us make our site more accessible to our users in line with their needs. The use of cookies helps us to improve the quality of service that we provide. You may also see Archant Ltd adverts and content on other websites. For these adverts, our third party providers may use software that can set a cookie to your browser, this will enable us to monitor whether you see the adverts, click on them and buy from our website. Cookies are placed on your computer if your browser is set to allow these. If you wish to 'turn off' cookies, then please check your browser's help files for guidance on how to do so. The Help section is usually found in the Menu bar at the top of the browser. Some browsers provide help if the F1 key is pressed. However, you may lose some of the functionality of this website.
THIRD PARTIES
Your personal information may be disclosed to other businesses within the Archant Ltd and to reputable third parties who will help process your order. Archant Ltd requires that all such third parties treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation in place from time-to-time. We will not release your personal information to any external company for mailing or marketing purposes unless we have your prior approval. We may pass on personal information about sales and website usage to reputable third parties for research or analysis purposes.
POLICY AMENDMENTS
We may update our policies from time-time by posting a new version on our website. You should check our policy pages occasionally to ensure you are happy with any changes.
